KVH Industries TracVision R4 User Manual

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Satellite Television
KVH TracVision
®
R5/R4
owner’s
manual
Installation Instructions
User’s Guide
Technical Manual
A Guide to TracVision R5/R4
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Summary of Contents

Page 1 - KVH TracVision

Satellite TelevisionKVH TracVision® R5/R4owner’smanual•Installation Instructions •User’s Guide•Technical ManualA Guide to TracVision R5/R4

Page 2 - Congratulations!

1.3 Materials Provided withTracVision R5/R4Table 1-3 lists the units, cables, and materials packed in theTracVision R5/R4 package by name and KVH part

Page 3

1.3.1 Additional Materials Required forTracVision R5/R4 UseTo make full use of your new TracVision R5/R4 and receivesatellite TV on the road, you will

Page 4 - Table of Contents

2-1Installation54-0157 Rev.H2 InstallationYour TracVision R5/R4 is designed for simple installation andsetup. Just follow these easy steps:Step Refer

Page 5

2-2A Guide to TracVision R5/R4Kitpack ContentsTable 2-2 lists the materials provided in the kitpack.Part Qty. KVH Part No.Tie-wraps 5 22-0013Clamshell

Page 6

2-3Installation54-0157 Rev.H2.1 Choosing the Best Location• Since the TracVision antenna requires a clear viewof the southern sky to receive satellite

Page 7 - 1 Introduction

2-4A Guide to TracVision R5/R42.2 Mounting the Antenna Unit1. Make sure that you have chosen a suitablemounting location based upon the guidelines inS

Page 8 - 1.2 System Overview

2-5Installation54-0157 Rev.H7. Seal the two baseplate holes shown in Figure 2-4with the plugs provided in the kitpack.8. Apply construction adhesive t

Page 9

2-6A Guide to TracVision R5/R412. Cut the tie-wraps holding the antenna unit to theforward shipping restraint (see Figure 2-7). Figure 2-7Forward Ship

Page 10 - TracVision R5/R4

2-7Installation54-0157 Rev.H13. Remove the nuts and washers securing theshipping restraints to the baseplate. The shippingrestraints are pictured in F

Page 11 - TracVision R5/R4 Use

2-8A Guide to TracVision R5/R42.3 Connecting System ComponentsThe following sections provide instructions for properly wiringthe antenna unit to the c

Page 12 - 2 Installation

Congratulations!You have selected one of the most advanced land-mobile satellitetracking systems available today. KVH®Industries’ TracVision®R5/R4 is

Page 13 - Kitpack Contents

2-9Installation54-0157 Rev.H2.3.1 Connecting the Antenna Data/PowerCable 1. Connect one end of the antenna data/power cableto the antenna’s data/power

Page 14 - Installation

2-10A Guide to TracVision R5/R42.3.2 Connecting to Vehicle PowerRecommended Power WiringShort circuits may result in severe electrical shock or burns.

Page 15 - 2.2 Mounting the Antenna Unit

2-11Installation54-0157 Rev.H2.3.3 Connecting the Receiver Ground WireA grounding wire (Cable #32-0583-50) has been provided toconnect your receiver t

Page 16 - 54-0157 Re

2-12A Guide to TracVision R5/R42.3.5 Connecting the Antenna RF Signal Cable to the Receiver1. Route an RF cable up through the roof’s cableaccess hole

Page 17

2-13Installation54-0157 Rev.H2.3.5.2 Connecting Three or More Receiversand TVs (North American Systems)To install three or more receiver/TV pairs, an

Page 18

4. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, RadioShack #15-1259 or equivalent).2.3.6 Sealing the Cable Acce

Page 19 - Locating the Switchplate

2.5 Selecting the Active SatelliteAs noted previously, TracVision R5/R4 can track a variety ofDVB-compatible and DSS (DIRECTV) satellites. The systemc

Page 20 - Data/Power

The satellites listed in TracVision R5/R4 satellite library will besufficient for most users. However, if you wish to install one ortwo user-defined s

Page 21 - Recommended Power Wiring

2. If you are using HyperTerminal, openHyperTerminal and establish the followingsettings:• Bits per second: 9600• Data bits: 8• Parity: None• Stop bit

Page 22

3. Type SATINSTALL, <sat_a_name>,<sat_b_name> and press Enter. Type None as thename of Satellite B if wish to install only one satellite.K

Page 23 - (North American Systems Only)

TracVision®and KVH®are registered trademarks of KVH Industries, Inc.DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.DIRE

Page 24 - (North American Systems)

2.5.2 Programming User-defined SatellitesThe TracVision R5/R4 satellite library has two open slots thatyou may use to program two user-defined satelli

Page 25 - 2.4 Activating the Receiver

Entering User-defined Satellite DataOnce the link between the PC and the TracVision R5/R4 isestablished as described in Section 2.5, “Selecting the Ac

Page 26

This information has to be entered for each of the followingcategories:• vertical high • vertical low• horizontal high • horizontal lowor• right • lef

Page 27 - Port (DB9)

An Example of Configuring a User-defined Satellite (Europe)The following is an example of configuring the fictionalYOURSAT 101 as the USER1 configured

Page 28 - Satellite Install Name

An Example of Configuring a User-defined Satellite (N. America)The following is an example of configuring the fictionalYOURSAT 101 as the USER1 config

Page 29 - ZAP<ENTER>

2-24A Guide to TracVision R5/R42.6 Setting the Skew Angle(European Systems Only)The Antenna LNB skew angle must be adjusted to optimizechannel recepti

Page 30

2-25Installation54-0157 Rev.HSkew AnglesLNB Clamp & Wing NutScribeMarkLNBFigure 2-18Skew Adjustment 4. Type SKEWANGLE and press Enter. The system

Page 31 - ,P,B,D<ENTER>

2.8 Configuring TracVision R5/R4 forRemote Satellite Dish OperationIn some campground locations, dense foliage will block thesatellite signal. In thes

Page 32

2-27Installation54-0157 Rev.H2.9 Changing Geographic LocationIf you move from Europe to the U.S., or from the U.S. to Europe,you will need to modify y

Page 33

3 Using Your TracVision R5/R4For TracVision R5/R4 to receive the satellite signals, the antennamust have a clear line of sight to the satellite. If yo

Page 34

Table of Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11.1 Digital Satellite Television . . . . . . . .

Page 35 - (European Systems Only)

3. Turn on the antenna using the switchplate, aspictured in Figure 3-2.4.(TracVision R5 only) If the vehicle is moving, avoidturning the vehicle for 6

Page 36 - 2.7 Testing the System

North AmericaDIRECTV SubscribersDIRECTV subscribers in certain regions of the United States willrequire a DSS Plus receiver to receive broadcasts from

Page 37

Indicator Status MeaningSat A Blinking green Wait – Searching for satelliteSolid green Tracking Satellite AError Blinking red System problem – Refer

Page 38 - Replace the Receiver

3.2.3 Using a PC to Switch Between SatellitesIf you’re unable to switch between satellites using the receiverremote control, you can use a PC connecte

Page 39 - 3 Using Your

3. Type @L,X and press Enter once the dataconnection is made.Key: X = A or B (whichever satellite you want to track)To select Satellite A, type @L,A a

Page 40 - Switch Between Satellites

Sleep Mode (TracVision R5 only)When the vehicle has come to a stop and the antenna holds itsposition for 1 minute, the antenna unit enters Sleep Mode,

Page 41 - Between Satellites - Optional

If the satellite signal is lost while the system is in conical scantrack mode, the control software imposes a 45-second time-outdelay. If the signal i

Page 42 - (DB9 Connector)

8. Wait a minimum of 15 minutes for the CheckSwitch function to complete and for the antenna torestart and configure itself for DISH 500 mode.If the C

Page 43

4 TroubleshootingThe troubleshooting matrix shown in Table 4-1 identifies sometrouble symptoms, their possible causes, and references totroubleshootin

Page 44 - 3.3 Watching Television

4.1.1 Blown Fuse or Improper WiringIf the antenna unit is installed but entirely non-responsive, thereare three key factors to check as part of the tr

Page 45 - SLEEPON instead of

ii3 Using Your TracVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-13.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . .

Page 46 - 3.4 DISH 500 Mode

4.1.4 Dew or Rain Pooling on DomeDew or rain can occasionally pool on the top of the radome.While this moisture will usually be dispersed when the veh

Page 47

4.1.7 Incorrect or Loose RF ConnectorsAs part of preventive maintenance (described in Section 5,“Maintenance”) KVH recommends checking the antenna uni

Page 48 - 4 Troubleshooting

4.3 Antenna Gyro and LNB FaultsSection 5, “Maintenance,” provides detailed instructions forauthorized service personnel who may be required to replace

Page 49 - A Guide to TracVision R5/R4

3. Apply power to the TracVision R5/R4 system andallow the system to complete full initialization.Data should be scrolling on the PC display toidentif

Page 50 - (TracVision R5 only)

5-1Maintenance54-0157 Rev.H5 Maintenance5.1 Warranty/Service InformationFor information on KVH warranty, repair, and liability policies,please refer t

Page 51 - 4.2 Receiver Troubleshooting

5-2A Guide to TracVision R5/R45.3 Replaceable PartsTracVision R5/R4 has been designed with durability and lowmaintenance in mind. If you experience an

Page 52 - 4.4 Computer Diagnostics

5-3Maintenance54-0157 Rev.H5.4 Field Replaceable UnitProceduresThe following subsections provide detailed procedures forrepairing or swapping out fiel

Page 53

5-4A Guide to TracVision R5/R4Figure 5-3Antenna AssemblyLocking Nutsand WashersAntenna GyroAntenna Gyro CableReflector BracketWing Screwand WasherLN

Page 54 - 5 Maintenance

5-5Maintenance54-0157 Rev.H5.4.1 PCB Removal and ReplacementEstimated Time to Repair: 1⁄2 hourThe microprocessor PCB assembly is protected by a coverf

Page 55 - 5.3 Replaceable Parts

5-6A Guide to TracVision R5/R47. The PCB is mounted to the rotating plate with 9 pan head screws. Remove the screws and PCB.8. Reverse this process to

Page 56

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-35.4.1 PCB Removal and Replacement . . . . . . . . . . . . . .

Page 57

5-7Maintenance54-0157 Rev.H5. Remove the 4 standoffs – Fig. 5-1. Remove the RFDetector PCB from the rotating plate.6. Installation of the replacement

Page 58 - Estimated Time to Repair:

5-8A Guide to TracVision R5/R4Antenna Gyro Calibration1. Connect a PC to the communications port asdescribed in Section 4.4, “Computer Diagnostics.”2.

Page 59 - 5.4.2 RF Detector/DVB Decoder

5.5 Preparation for ShipmentIf it is necessary to repack the antenna unit for shipment, theshipping restraints removed during installation must berepl

Page 60 - 5.4.3 Antenna Gyro Assembly

Appendix ASystem SpecificationsPhysical CharacteristicsPower 11-16 volts DC @ 2.5 amps nominal,3.5 amps peakDimensions/Weight 32" (81 cm) wide x

Page 61 - 5.4.4 Antenna LNB Replacement

Appendix BSwitchplate TemplateB-1Switchplate Template54-0157 Rev.H3.82"(97 mm).32" (8 mm)2.36"(60 mm).16" (4 mm)3.19"(81 mm)2

Page 62 - 4"-20 x

KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045E-mail: [email protected] Intern

Page 63 - System Specifications

1 Introduction1.1 Digital Satellite TelevisionYour new TracVision R5/R4 satellite antenna is fully compatiblewith the Digital Video Broadcasting (DVB)

Page 64 - Switchplate Template

1.2 System OverviewA complete satellite TV system includes the TracVision R5/R4connected to a receiver and a television set. The optional TV/SATSwitch

Page 65 - KVH Europe A/S

In-motion Tracking (TracVision R5 only)The TracVision R5 employs a state-of-the-art actively stabilizedantenna system. Once the satellite is acquired,

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