KVH Industries antenna system User Manual Page 84
- Page / 111
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Insufficient Power
With the vehicle/vessel powered up and the receiver
turned on, power at the receiver must measure at
least 10 VDC for the TracVision system to work
properly. Check the receiver’s power connection and
ensure that it is wired to a dedicated circuit. If other
devices are wired to the same circuit, these additional
loads will drain power away from the receiver.
Loose Cable Connectors
A loose connector can reduce the signal quality.
Check the cable connections at the antenna unit,
receiver, RF converter, and audio/video components
to ensure they are securely attached.
Satellite Signal Blocked
Satellite signals can be blocked or degraded by tall or
solid stuctures such as trees, buildings, mountains, or
bridges. Simply moving to clear an obstruction will
restore signal quality. Rain clouds, heavy rain, and
snow can also affect satellite signal reception. For
more details about satellite blockage, see Section 1-3,
“Receiving Satellite TV Signals,” on page 1.5.
In addition, dirt, snow, ice, or heavy moisture on the
antenna dome can disrupt satellite signals, so be sure
to clean the antenna regularly.
Satellite Coverage Issue
TracVision will provide good satellite TV reception
throughout the entire satellite coverage area.
However, signal quality can be degraded as you
approach the fringe of this area. To view the most up-to-
date coverage map, visit KVH’s web site at www.kvh.com/
footprint. For more details about satellite coverage, see
Section 1-3, “Receiving Satellite TV Signals,” on page 1.5.
Weak Satellite Signal
Just like radio stations, some satellite TV channels
transmit a stronger signal than others. If you’re
unable to receive a clear signal on one channel, try
switching to another channel. Weaker channels are
more vulnerable to interference, such as rain or snow.
- User’s Guide 1
- TracVision 2
- Please Read 4
- 1-866-551-8004 6
- 1-401-847-3327 6
- Table of Contents 8
- 1 Introduction 10
- 1-1 Using this Manual 11
- 1-2 System Overview 12
- DIRECTV Satellite Location 13
- 2 Getting Started 15
- 2-1 Turning On the Antenna 16
- Program Guide 17
- 2-3 Turning Off the Antenna 18
- 2-2 Changing Channels 18
- Antenna ON 19
- After Startup 20
- Turning On the Antenna 21
- Turning Off the Antenna 22
- 3 Using the Remote 23
- 3-1 Remote Control Functions 24
- DIRECTOR 28
- Antenna Power Light 30
- Remote Control Code Entry 32
- Batteries 33
- 4 Overview of 34
- Onscreen Displays 34
- 4-1 The Channel Banner 35
- 4-2 The Program Guide 36
- 4-3 The Menu System 37
- To move the highlight: 38
- To select a menu item: 38
- Overview of Onscreen Displays 39
- 5 Using Program 42
- 5-1 Program Guide Styles 43
- Grid Guide 44
- Logo Guide 44
- 5-2 Using the Program Guide 45
- 5-3 Using the OneLine Guide 46
- DIRECTV Pay Per View Prev 47
- TurboTune Guide 48
- 5-5 Setting Guide Preferences 49
- Guide Style 50
- Picture In Guide 50
- Guide Zoom 50
- Multi-Color 50
- Channel Sort 50
- 6 Setting Favorites 52
- Favorite List Setup 53
- Section 7, “Using 54
- Access Controls,” on page 7.1 54
- Renaming a Channel List 55
- Generating an Auto Set List 55
- 6-3 Selecting Guide Times 59
- Please select a Category 62
- Channels Search 62
- 7 Using Access 63
- Controls 63
- Locking the Receiver 64
- Overriding the System Lock 65
- 7-2 Setting Ratings Limits 66
- 7-3 Setting Time Limits 67
- Saturday Viewing Time Limit 68
- 8 Other Menu 69
- Functions 69
- 8-1 Adjusting Audio Settings 70
- 8-2 Adjusting Video Settings 72
- Screen Ratio 73
- Menu Centering 73
- Color Scheme 73
- Translucency 73
- Picture Perfect 73
- Schedule Future Programs 74
- Schedule to View ( ) 75
- Schedule Options 75
- Canceling a Scheduled Event 76
- 8-4 Reading Mail from DIRECTV 77
- Factory Defaults 78
- Preference Settings 78
- System Tests 79
- IR Blaster 79
- Begin Test 79
- 9 Troubleshooting 81
- Troubleshooting Matrix 82
- 9-1 Causes and Remedies for 83
- Common Operational Issues 83
- Loose Cable Connectors 84
- Satellite Signal Blocked 84
- Satellite Coverage Issue 84
- Weak Satellite Signal 84
- Insufficient Power 84
- Receiver Not Activated 85
- System Locked by Passcode 86
- Favorite Channel List Active 86
- Remote Control Not Programmed 86
- Remote Control Batteries 87
- Audio/Video System Faulty 88
- Antenna or Receiver Faulty 88
- Do not press the 89
- SELECT button! 89
- LNB Type 90
- Unstacked 90
- Dish Type Submenu 91
- 9-2 Technical Support 92
- 9-3 System Status Lights 93
- Troubleshooting 94
- Appendices 95
- Appendix A 96
- System Wiring Diagrams 96
- RF Converter 97
- Receiver 97
- Receiver #1 99
- Receiver #2 99
- Always Red 100
- To Antenna 101
- TracVision Receiver 101
- Splitter 101
- Non-TracVision Receiver 101
- Destacker 101
- – Marine Use Only 102
- Input Power 103
- Wiring Multiple Receivers 104
- Appendix B 105
- Satellite Elevation Map 105
- Satellite at Equator 105
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